VideoCEOs 2025 Guarantee
Our Success Guarantee
At VideoCEOs, your success drives everything we do. We’re so confident in our product and process that we don’t just make promises - we back them.
Here’s our commitment to you:
Here’s our commitment to you:
Partner-Level Accountability: We stand shoulder to shoulder with you, fully committed to delivering results that move the needle for your business.
Serious About Success: Our guarantees are designed to ensure we follow through on what we promise. We don’t take this lightly.Your growth is our goal. Let’s make it happen, together.
ROI Guarantee
We guarantee a 5x return on the pipeline we generate in your first year with VideoCEOs - or your money back.*
Refund Guarantee
We’ve got you covered on any damaged or missing mailers. *
*Terms and conditions apply. Scroll down to find out more.
Guarantee Terms & Conditions
1. ROI Pipeline Guarantee
We guarantee our services will drive a 5x ROI from your qualified sales pipeline within the first 12 months of your VideoCEOs partnership (“ROI Pipeline Guarantee”).
How ROI is Calculated:
(A-B) / B
Where:
A = The total value of new opportunities added to your qualified sales pipeline within three months of a VideoCEOs mailer being received by the prospect.
B = The total cost of the mailers used to generate these opportunities in your pipeline (excluding inventory or separately sourced services).
The ROI Pipeline Guarantee only applies if all ROI Pipeline Guarantee Requirements are met. If unmet, the guarantee is void.
3. Steps To Claim The ROI Guarantee Credit:
Notify VideoCEOs via email at info@videoceos.com within 10 business days following the applicable period if you believe the guarantee was unmet.
VideoCEOs will confirm eligibility and calculate any applicable credits based on a review and audit of related information. Decisions regarding credit eligibility are final.
4. Requirements to Qualify for the ROI Pipeline Guarantee:
Follow-Up Process Completion: A follow-up process must be completed according to our guidelines.
Mailer Campaign: All video mailers must be sent out within the first 3 months.
Opportunity Association: At least 10 of the mailers should be associated with an existing or new sales opportunity prior to sending.
Deal Size Requirement: Each mailer must be linked to a deal size or customer lifetime value (LTV) of at least $60,000.
5. How ROI (A-B)/B is Calculated
5.a (New Opportunities Added to Pipeline):
This represents the total projected revenue from qualified deals that enter your pipeline as a direct result of our mailers. It includes deals where sales conversations start, proposals are sent, or negotiations begin - even if they don’t close within three months.
Example: If five companies express strong interest/book meetings and their combined potential contract value is $60,000, then A = $60,000.
5.b (Total Cost of Mailers Used):
This refers to the investment for the quantity of mailers purchased (excluding add-ons)
5.c Sample ROI Calculation
Assume 5 deals enter your pipeline, each valued at $30,000 per year.
A = 5 x $30,000 = $150,000.
B = $5,000 (cost of mailers).
ROI Calculation: (150,000 - 5,000) / 5,000 = 29.0 (or 2900% ROI, which is 29x)
7. LTV - How It’s Derived & Who Calculates It
LTV = Average deal size × expected contract duration.
Example: If a customer pays $30K per year and stays for 3 years, then LTV = $30K × 3 = $90K.
7.a Who Calculates LTV?
You define your pricing and typical customer retention, so you calculate LTV based on your data.
We verify it before applying the guarantee to ensure a realistic success model.
8. Changes to Terms
VideoCEOs reserves the right to amend these Guarantee Terms & Conditions at any time.
9. Contact Us
For questions about these terms, please email info@videoceos.com.
