Terms of Service

By accessing and using the services offered by VideoCEOs, you acknowledge that you have read, understood, and agree to be legally bound by the terms and conditions contained in this Agreement.

1. Definitions:
a. “Service” or "Services": Refers to any and all services provided by VideoCEOs.
b. “User,” “You,” or “Your”: Refers to the individual or entity that is purchasing or using the Services.
c. “We,” “Us,” or “Our”: Refers to VideoCEOs.
d. “Subscription”: Refers to the recurring service plan to which the User has subscribed.

2. Subscription Services and Billing:
a. Automatic Renewal: Subscriptions are billed monthly and will automatically renew at the end of each billing cycle, unless the User cancels the Subscription in accordance with Section 4 of this Agreement.
b. Payment: The User authorizes VideoCEOs to charge the designated payment method for the applicable Subscription fees and any other charges the User may incur in connection with the use of the Services.
c. Price Changes: VideoCEOs reserves the right to adjust pricing at any time, upon thirty (30) days' notice to the User.

3. 14-Day Cancellation Policy:
a. Cancellation: Users may cancel their Subscription with no penalty within 14 days of the next billing date. Cancellation requests must be submitted in writing to jordon@videoceos or leads@videoceos.com or through the account management interface provided by VideoCEOs.
b. Refunds: Once a Subscription is cancelled, no refunds or credits will be provided for partial months of service, or for months unused with an active Subscription.

4. Service Provision:
a. VideoCEOs agrees to provide the Services as described on the VideoCEOs website.
b. We reserve the right to modify, suspend, or discontinue the Services, in whole or in part, at any time, with or without notice to the User.

5. User Obligations and Conduct:
a. The User agrees to use the Services in compliance with all applicable local, state, national, and international laws, rules, and regulations.
b. The User agrees not to use the Services for any unlawful or prohibited purpose, including but not limited to, the propagation of malware, spam, or other malicious content.

6. Intellectual Property Rights:
a. All intellectual property rights related to the Services and any content provided by VideoCEOs remain the sole property of VideoCEOs or its licensors.
b. The User is granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services, strictly in accordance with this Agreement.

7. Limitation of Liability:
a. To the maximum extent permitted by law, VideoCEOs shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, due to the use of the Services.

8. Indemnification:
a. The User agrees to indemnify, defend, and hold harmless VideoCEOs, its officers, directors, employees, agents, licensors, suppliers, and any third-party information providers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of this Agreement by the User.

9. Governing Law:
a. This Agreement shall be governed by and construed in accordance with the laws of Western Australia, without regard to its conflicts of law principles.
b. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts located within Western Australia.

10. Modifications to Terms and Conditions:
a. VideoCEOs reserves the right to change these Terms and Conditions at any time, effective upon posting the amended terms on VideoCEOs.
b. Continued use of the Services after any such changes shall constitute the User’s consent to such changes.

11. Contact Information:
For any questions or concerns regarding these terms, please contact us at jordon@videoceos.com.

12. Use of Client-Created Content for Marketing:
a. Rights to Use: By subscribing to VideoCEO’s services, the User grants VideoCEOs a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any videos, images, or other content created for the User through the use of our Services, in whole or in part, throughout the world in any media, for the purpose of advertising and promoting VideoCEOs and its services.
b. User Acknowledgment: The User acknowledges and agrees that any content created may be used in VideoCEO’s marketing materials, including but not limited to, social media posts, advertisements, promotional materials, and website content.
c. Opt-Out: If the User does not want their content to be used for marketing purposes, they must notify VideoCEOs in writing at leads@videoceos.com within ten (10) days of the content’s creation, specifying the content they do not wish to be used and requesting its exclusion from VideoCEO’s marketing materials.

13. Final Agreement:
This Agreement constitutes the entire agreement between the User and VideoCEOs concerning the use of our Services, superseding any prior agreements between the User and VideoCEOs regarding the Services.

Please review these Terms and Conditions carefully before subscribing to our Services, and ensure you understand and agree to all terms.

14 Acceptance:
By accessing and using the Services, the User acknowledges that they have read, understood, and agree to be bound by the terms and conditions contained in this Agreement, including the use of client-created content for marketing purposes as outlined in Section 12 unless they have opted out as specified.

VideoCEOs Service & Satisfaction Guarantees

At VideoCEOs, our passion is delivering exceptional AI-driven video content creation services, meticulously tailored to the unique needs and specifications of each brand. Our mission is to ensure that every client is fully satisfied, and our comprehensive guarantees are a testament to our commitment to quality, timeliness, and impeccable customer satisfaction.

1. Service Guarantees

a. Quality Assurance:
We are committed to providing high-quality, professional-grade video content, undergoing stringent quality checks to meet both our elevated standards and your expectations.
b. Unlimited Revisions:
We prioritize your vision, offering unlimited revisions within a specified period after the initial draft is submitted to fully realize your creative ideas.
c. Timeliness:
We ensure the prompt delivery of your video content within the agreed-upon timelines and promise transparent and prompt communication in the event of any delays.
d. Content Variety:
We provide a diverse range of content from vertical reels, advertisements, Video Sales Letters (VSLs), to YouTube faceless videos, accommodating a myriad of marketing needs.
e. Exclusive Resources Access:
Subscribers gain premium access to our community and the extensive Video Sales Accelerator program, offering support and learning opportunities to construct effective video sales funnels.
f. Lead Generation and Conversion Optimization:
We extend strategic support to create content designed to nurture, generate, and convert leads effectively using tested and proven strategies.
g. Customer Support and Service:
Our devoted team guarantees prompt and responsive support to address any questions, concerns, or issues throughout the service period.

2. 30-Day Money-Back Guarantee:
At VideoCEOs, we strive to deliver unparalleled quality and value through our services. Our 30-Day Money-Back Guarantee is structured to allow you to experience our offerings risk-free, assuring you of our unwavering dedication to excellence and satisfaction.

a. Conditions for Guarantee:
To avail of the 30-Day Money-Back Guarantee, clients must adhere to the following conditions:
b. Request at least One Revision:
Clients must request and allow for at least one revision of the content delivered.
c. Participation in the VideoCEOs Inner Circle:
Clients must join and actively engage with the VideoCEOs Inner Circle and complete all steps in the Video Sales Accelerator program/course accessed within the community.
d. Attendance of Weekly Meetings:
Clients must attend at least two out of the four weekly meetings each month.
e. Provision of Necessary Marketing Materials:
Clients must provide all required marketing materials needed by our team to craft effective video content.

Claim Process:
Clients who fulfill all the above conditions but are unsatisfied with the services can claim the 30-Day Money-Back Guarantee by contacting our support team with specific feedback and details of their engagement with the services and resources provided. Refunds will be processed following our Refund 
Policy.

Final Clause:
VideoCEOs offers a robust Money-Back Guarantee to validate our commitment to client satisfaction. Unsatisfied clients may request a refund in accordance with the conditions and refund process outlined in our Refund Policy. Please refer to our Refund Policy for detailed conditions, limitations, and processes for requesting a refund.

Trust in Excellence with VideoCEOs:
Our extensive guarantees are reflective of our unwavering commitment to delivering excellence in every piece of content we create. We stand by our promise to provide unparalleled service, support, and satisfaction as we assist you in leveraging the power of video content to elevate your brand, fostering trust and assurance, showcasing our steadfast dedication to client satisfaction and success.

Thank you for choosing VideoCEOs.